AI & the future of work
Will AI replace public service workers?
Real exposure55/100
SaferMore exposed
Paperwork-heavy roles will change most; the public servants who learn to run the tools handle far more without being replaced by them.
What AI already does
- →Processing forms, applications, and records
- →Answering routine citizen questions
- →Compiling reports and correspondence
What stays human
- ✓Judgment on cases that don't fit the rules
- ✓Public accountability and discretion
- ✓Frontline service that needs a human
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